Your Tims Mastercard has always been powered by Neo, so you’re in safe hands.
Neo World Mastercard®
Move your Tims Mastercard® to Neo Financial
Tims Financial is ending service of the Tims Mastercard on October 1, 2026. Move your card to Neo to continue earning rewards with a cashback credit card.
You can seamlessly move your Tims Mastercard to Neo Financial and start earning cashback.
✓ Choose your Neo credit card (options depend on your eligibility)
✓ No application or credit check
✓ Instantly move your credit limit, account history, and statements
Explore Neo cashback cards and start earning cashback today.
Rated 4.8/5 on the app stores
TURN YOUR CARD INTO A CASHBACK CARD
Move your card to Neo before October 1 to turn your Tims Mastercard into a cashback card—without a new application or credit check.
It only takes a few minutes to move your card and start earning cashback.
What happens when you move your card to Neo
You’ll get a Neo cashback credit card without a new application or credit check
Your credit limit, account history, and statements instantly transfer to Neo
You can manage your card from the Neo app or website
What happens if you don’t move your card to Neo
You will be sent a separate Neo-branded credit card¹
After October 1, you will be sent a separate Neo-branded credit card¹ with no cashback or rewards.
You can only access support via phone
After October 1, your new card will get email statements, with no app or web support. You can contact phone support for help.
You may not be eligible for a Neo cashback credit card
After October 1, your eligibility for a Neo credit card with cashback options could change. The best option is to move your card before October 1.
Explore Neo’s cashback cards
Choose the Neo cashback credit card that fits your spending habits.
Neo World Mastercard® - Gas & Grocery
2% cashback on essentials like gas, grocery, and recurring bill payments²
Neo World Mastercard® - Shop & Dine
2% cashback when you eat out and shop²
Neo World Mastercard® - Everywhere
1% cashback on everything
Get to know Neo Financial
The Tims Mastercard is powered by Neo Financial. When you move your card to Neo, your card will seamlessly transfer and you can continue managing your card through the Neo app or website.
Join over 1.3 million Canadians who trust Neo Financial for their spending, saving, credit, and more.
Get what you’ve earned
At Neo, we believe your hard work should pay off. You bring the effort, we move forward together.
Cashback that suits you
Choose from a curated variety of cashback card options designed for how you actually spend.
Proven security
We use the latest technology to monitor for fraud and help protect your account.
FAQs about the changes to the Tims Mastercard
ABOUT THE TRANSITION
YOUR REPLACEMENT CARD
YOUR BALANCE, CREDIT & ACCOUNT HISTORY
REWARDS
BILLING, PAYMENTS & FEES
ACCOUNT LOGIN & ACCESS
SPECIAL CIRCUMSTANCES
OPTING OUT & SUPPORT
Questions? We’re here.
Help Centre
Visit our Help Centre for more information about moving your card to Neo.
support@timsfinancial.ca
Phone
1-855-505-1964