Legal and privacy

General terms

Platform Terms and Conditions – English | Français

Rewards Policy – English | Français

Memberships Policy – English | Français

Complaints Resolution Policy – English | Français

Credit card agreements

Neo Financial Mastercard Agreement – English | Français

Neo Financial Mastercard Disclosure Statement and Fee Schedule – English | Français

Neo Financial Mastercard Disclosure Statement and Fee Schedule (Québec) – English | Français

Mobile Wallet Terms and Conditions – English | Français

Cathay Legal Disclaimers – English | Français

Accounts and access card agreements

Neo Everyday Account and Prepaid Mastercard Agreement – English | Français

Neo Everyday Account and Prepaid Mastercard Disclosure Statement and Fee Schedule – English | Français

Mobile Wallet Terms and Conditions – English | Français

Neo High-Interest Savings Account Agreement – English | Français

Neo High-Interest Savings Account Disclosure Statement and Fee Schedule – English | Français

Neo Savings Account Agreement - English | French

Neo Savings Account Disclosure Statement and Fee Schedule - English | French

Neo Client Agreement – English | Français

Neo Cash Account Disclosure Statement and Fee Schedule – English | Français