Next-generation security. Built around you.
Your money deserves a system that does more than react—it predicts, prevents, and protects.

Smarter protection, always on
Neo’s security stack doesn’t just defend against threats—it adapts to them. Always monitoring. Always learning. Always putting you first.

24/7 monitoring
Our systems don’t sleep. AI-powered detection reviews every login, transaction, and activity across the Neo platform.

Continuous verification
Access to your data is never assumed. Purchases, transactions, and account activity are verified in real time—not just when you log in.

Real-time alert
Get instant notifications for purchases and money movements. Transparency means you can spot issues sooner.
Security that’s proven
We follow some of the highest standards in finance and go beyond basic regulatory requirements to help keep your money safe.
SOC 2 Type 2 and PCI-DSS certifications
Independent security audits
DIACC membership to fight fraud nationwide
Registered Money Services Business (FINTRAC) status

Helping protect your cards
If something goes wrong, we’re here to help make it right.

Mastercard Zero Liability
Unauthorized purchases aren’t your responsibility¹.

Fraud and dispute resolution team
Our Specialists help to resolve issues quickly and fairly.
Security without downtime
Your security is never on pause. From patches to platform-wide upgrades, our infrastructure updates behind-the-scenes—so your security stays up to date without disruption.

Get started today
Download the Neo app for next-generation security.